November 30th, 2020

What Many Food Businesses Forget About Reputation

Reputations are crucial in the food industry. Of course, you want to have a good reputation with your customers.  But a good reputation with your potential staff can…

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November 25th, 2020

The Secret to Good Job Interviews

Do you ever wish you could make more informed hiring decisions? Maybe you hired someone who gave a great interview. But when it came to their day-to-day work……

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November 23rd, 2020

Hire Great New People – It’s Easier Than You Think

I had the privilege of talking to Yasmin Chung recently.  Yasmin has a string of successful eateries behind her. One of her restaurants, Sisterhood Cafe in Sandy Bay,…

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November 20th, 2020

THE Key Tip for Giving Powerful Feedback

Over this series of blog posts, I’ve given you a lot of tips on how to give effective feedback. And they work, don’t get me wrong. I’ve tested…

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November 18th, 2020

The Ugly Truth About Managing a Team

Why do you give feedback to your people? Usually, it’s because you want to call out a negative behaviour that’s impacting the team or your business.  With that…

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November 16th, 2020

Fixing Your Staff Feedback

In my last blog post, I talked about “pull asides” and how you can use them to deliver feedback to your people. With this technique, you deliver feedback…

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