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December 1st, 2022

Using Capacity Management to Increase Sales

Recognise this problem? At peak times there aren’t enough chairs or staff to seat all the potential customers – it’s heart-breaking to watch people walk away because you…

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November 23rd, 2022

How to Diversify and Add Extra Sales to your Restaurant or Cafe

Traditionally, owners limited the scale of their business because they didn’t have a way to leverage their time, and ‘diversify restaurant sales’ just meant the business owner working…

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November 14th, 2022

How to Get Better Results on the Busy Days

Updated March 5, 2025 Ever walked into a busy cafe or casual restaurant, and even though it was busy, they seated you quickly? Or maybe they said a…

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November 9th, 2022

How to Measure Average Customer Spend and Boost Total Sales

Every venue owner wants to increase sales, and it can be a struggle to get more people in the door. If you don’t measure the right things, you…

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October 3rd, 2022

How to Dial Up Your Word of Mouth Marketing

Have you ever visited a new place that had a wonderful design, striking decoration or a very cool atmosphere? Maybe a great courtyard garden, or big armchairs and…

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September 15th, 2022

Tough Times? How Covid Lockdowns Taught Us to Win

The news is not great – inflation, conflict, interest rates, soaring power costs, and a continued shortage of workers. There’s a media industry saying that ‘if it bleeds,…

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