People & Culture

January 30th, 2025

How to Delegate Effectively Without Losing Control

Delegation is one of the hardest skills for business owners to master, and many restaurant and cafe owners feel they must do everything to maintain quality. But holding…

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January 27th, 2025

12 Ways to Build Your Reputation and Personal Brand

Building a positive reputation doesn’t require a big budget, but creativity, authenticity, and consistent effort are essential. Most cafe and restaurant owners are the ‘main characters’ in their…

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January 14th, 2025

How to Improve Your Restaurant Staff Management

A new year brings fresh opportunities to reset and streamline restaurant staff management. Building a more positive culture and improving people systems will drive long-term profitability and success….

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January 13th, 2025

Celebrating International Women’s Day in Hospitality – 8th March

Use International Women’s Day on 8th March to celebrate staff, customers and community – in 2025, it’s on a Saturday. Here are simple ways to mark the occasion…

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December 9th, 2024

Better Health for Cafe & Restaurant Owners

Maintaining good health is essential for running a successful business – you won’t handle the pace if you’re tired, low in energy, or constantly aching. But hospitality owners…

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November 29th, 2024

Resolving Staff Conflict in Restaurants and Cafes: A Guide for Owners and Managers

Conflict happens in busy, high-pressure restaurants and cafes – we’ve all been there! When left unresolved, it harms morale and productivity. Resolving it properly can strengthen teams, improve…

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