Conflict happens in busy, high-pressure restaurants and cafes – we’ve all been there! When left unresolved, it harms morale and productivity. Resolving it properly can strengthen teams, improve…
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A skills test or short kitchen trial shift is a valuable tool in the recruitment process and lets you see how applicants handle the real pressures of a…
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Navigating sponsorship, visas, and migration for overseas workers in the Australian hospitality industry can be complex, and it is very important to stay up to date with the…
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By Belinda Clarke, CEO of Foodie CoachesPresented as part of the Talking Tech Stage at Fine Food Melbourne, 3 Sept. 2024 In the fast-changing hospitality industry, using the…
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Use this kit of helpful resources to implement your Restaurant Anti-Harassment Policies. It should be more than just a page in the Staff Manual, but a living document…
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In the fast-paced world of cafes and restaurants, it’s easy to overlook staff etiquette, personal presentation and service knowledge. From the initial greeting to the final ‘thank you’,…
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