July 19th, 2024

Essential Elements of a Great Restaurant Website

restaurant website essentials

A strong online presence is important for every restaurant, bar and cafe – it’s the first impression for many potential customers and the best way for Google and other search engines to ‘see’ and understand what you offer. It also makes it easy for people to connect. Sadly, many websites are either outdated, missing essential website features, or designed in a minimalist style that gives very little information.

Focusing on the key elements can make a significant difference – user-friendly navigation, mobile responsiveness, useful contact information, and comprehensive menus. Think of when you’re in an unfamiliar city, and you want to eat: you search on your phone and want to know if a place is open, the menu basics, how to find it, and maybe a phone number to call them. How well do these elements show up on your site?

Websites also need to be constantly updated: they’re a bit like gardens, regularly needing new things added and old ones removed or replaced – and Google loves to see fresh content. We’ve divided what’s important on a restaurant, bar, or cafe website into three sections – the essentials, the ‘good to have’ and important technical features.

Restaurant, bar and cafe website essentials

Brand Identity: Your website’s look and feel should match the appearance and atmosphere of your physical venue – whether it’s a busy cafe, noisy late-night bar, or casual waterfront restaurant. Match the colours, images, and ambience in the look of your website – visitors will feel an immediate connection.

Contact Information: Clearly display your phone number (with click-to-call), email, and a prominent physical address (including the State, not just the suburb). Include a map with directions, parking information and public transport links.

High-Quality Images: Professional photos of your food, drinks, interior, and events, plus happy people enjoying the venue. Visual appeal is crucial in the hospitality industry; vibrant, appetising images will entice people to visit. If you offer functions and event facilities, you may want a special gallery showing all the options available.

Comprehensive Menu: A detailed menu with descriptions and prices. Include dietary options and labels (e.g., vegan, gluten-free). A downloadable PDF version can also be helpful, but it’s not good to rely on only a PDF menu instead of having the details on a web page – PDFs are very difficult to read on a mobile phone, and search engines can’t index the contents. Some ordering apps allow you to embed the menu on a web page, so it is always up to date.

Online Reservations and Ordering: Integrate systems for booking tables and ordering food online. Make it as seamless as possible for customers to make a reservation or place an order.

Careers & Employment Section: List the current job opportunities, work benefits and an attractive view of the team working at the venue. See also: How to Write a Careers and Employment Page for a Restaurant Website.

Social Media Integration: Links to your social media profiles and live feeds can keep your audience engaged. This could also include embedding Instagram images that update them with new posts. Encourage visitors to follow you for updates and promotions.

restaurant website essentials

Restaurant, bar and cafe website – Other Useful sections

About Us Page: Share your story, introduce the team, and explain your venue’s concept and values. Personal touches can build a connection with potential customers – photos of the owner or employees and information about the background of key people. This can also include a Frequently Asked Questions section – the things people ask so often about service times, menu variations and special requests. This might also include information about your Values and Mission.

See: How to Upgrade the About Us Page on Your Restaurant Website

Customer Reviews and Testimonials: Highlight positive reviews from satisfied customers. Authentic testimonials can build trust and encourage new patrons to visit. You can also link directly to the Google and TripAdvisor reviews, where the range of reviews (including those less than 5 stars) gives a realistic view of the venue. And this is why it’s so important to reply to all reviews.

Events and Special Offers: Create a dedicated section for upcoming events, special promotions, or themed nights. Keep it updated to attract regular website visits. If these are the main focus of your business, you could embed a calendar or a special events plugin so this is managed separately and always up to date.

Email Newsletter Signup: Offer a way for visitors to subscribe to your newsletter for the latest news, events, and exclusive offers. This is a great tool for building a loyal customer base and could be done with a small link at the top or bottom of a page. See also: How to Start an Email Newsletter for Your Restaurant or Cafe

Blog or News Section: Regularly updated content such as blog posts, recipes, or industry news can improve SEO and keep your audience engaged – it’s good to have but not essential for the website’s basic operation.

Important Technical Features of a Good Website

SEO Optimisation: Use relevant keywords, meta descriptions, and alt tags to ensure your website ranks well on search engines. Good SEO practices will help more potential customers find you online. See the extensive list of examples at the end of this article 👇.

User-Friendly Navigation: A clear, intuitive menu that lets users find key information such as the menu, location, hours, and contact details. This is usually found through the navigation bars at the top right or left corner of the home page.

Mobile Responsiveness: Ensure the site is fully functional on all devices, including smartphones and tablets. Many users will access the site on the go, so it should look good and work well on small screens.

Secure and Fast: Ensure your website is secure (HTTPS) and loads quickly. A slow or insecure website can turn visitors away, harm your reputation and impact your position in a Google search.

Accessibility Features: Ensure your website is accessible to all users, including those with disabilities. This can include text-to-speech options, keyboard navigation, and alt text for images. A well-designed restaurant website is more than just an online presence; it’s a critical tool for attracting and retaining customers. By incorporating these essential elements, you can create a website that looks great and drives business success.

restaurant website essentials

Examples of Keywords for SEO Optimisation of a Restaurant’s Website

Keywords are specific words or phrases that people type into search engines when looking for information. For a restaurant website, relevant keywords help search engines understand what your site is about, making it easier for potential customers to find you online. Embed these words or phrases into the text on the different website pages.

1. General Keywords:
Best restaurant
Top-rated restaurant
Fine dining
Casual dining
Family-friendly restaurant
Affordable restaurant

2. Location-Based Keywords:
[City] restaurants (e.g., Sydney restaurants)
Restaurants in [Neighborhood/Suburb] (e.g., restaurants in Bondi Beach)
Near me (e.g., restaurants near me, cafes near me)
Best dining in [City/Suburb]
[City] food spots

3. Cuisine-Specific Keywords:
Italian restaurant
Sushi bar
Mexican restaurant
Vegan restaurant
Seafood restaurant
Steakhouse

4. Specialty and Unique Features:
Farm-to-table restaurant
Organic food restaurant
Gluten-free dining
Romantic restaurant
Waterfront dining
Rooftop restaurant

5. Menu-Specific Keywords:
Breakfast menu
Brunch specials
Dinner options
Happy hour deals
Kids menu or kids eat free
Seasonal menu

6. Event and Occasion Keywords:
Wedding reception venue
Birthday party restaurant
Corporate event dining
Catering services
Private dining
Holiday specials

7. Experience and Ambience Keywords:
Cosy cafe
Fine dining experience
Casual atmosphere
Live music restaurant
Outdoor seating
Pet-friendly restaurant

8. Service-Oriented Keywords:
Online reservations
Takeout options
Delivery services
Contactless payment
Curbside pickup
Customer reviews

9. Popular Dishes and Drinks:
Best [Dish] in [City] (e.g., best pizza in Melbourne)
Famous [Dish] restaurant
Craft cocktails
Specialty coffee
Artisan bakery

Long-Tail Keywords: these are more specific and can help attract targeted traffic.
Examples include:
Best gluten-free bakery in [City]
Romantic rooftop restaurant for date night in [City]
Family-friendly brunch spots in [Neighborhood]
Vegan and organic dining options in [City]
Seafood restaurant with ocean view in [City]

Local SEO Keywords:
Restaurants near [Landmark] (e.g., restaurants near Opera House)
Top-rated cafes on [Street] (e.g., top-rated cafes on George Street)
[City] local food favourites
Hidden gems in [City]

Incorporating these keywords helps people find your restaurant or cafe more easily, drives traffic to your site, and increases sales.

Check the other useful blog posts on the Foodie Coaches website…

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