Do you ever wish you could make more informed hiring decisions? Maybe you hired someone who gave a great interview. But when it came to their day-to-day work… not so much.
And someone might not put their best foot forward during the interview… But they’d make a great team member.
So how can you tell the difference?
Let’s start with a thought exercise. Think back to before you were a food business owner. At some point, you interviewed for a position with another company.
I want you to think about how the entire situation made you feel.
Perhaps you turned up early and had to wait for 15 minutes for the interview to start. Nobody spoke to you during that entire time and the tension inside kept building. By the time you entered the interview, you felt so nervous that you just wanted to get it over with.
When you’re in that sort of condition, can you really put your best foot forward?
Of course not.
Now, you’re the business owner holding the interviews. And it’s other people who have to deal with that nervousness.
To truly find out what a candidate has to offer, you need to put them at ease first. You’ve got to strip away that layer of nerves so that you can see the person behind it all.
How do you do that?
Do something to help put them at their ease when they arrive. It can be something as simple as offering them a beverage. Ask them how their day’s going and acknowledge the effort they’ve made to come to the interview.
Let them know that you’re not going to grill them.
You’re going to have a pleasant chat and get to know each other, so you can figure out if they’re a good fit for your business. Explain what you do and what you’re looking for.
All these small things help create certainty in the process. They help the candidate feel more comfortable.
That means they’re going to give an interview that better indicates what they have to offer. And as a result, you can hire the best people for your hospitality business.
Start treating your interviews like a normal chat to truly gauge a candidate before hiring them.
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