October 8th, 2024

Valentine’s Week: Fresh Ideas, Upsells and Activities for All

Valentine’s Day on February 14 is always a great opportunity to boost revenue and customer loyalty. Why not transform Valentine’s Day into a week? By extending activities and using creative Valentine’s Day marketing, restaurants and cafes can maximise sales and create memorable experiences for many more customers.

Extending Valentine’s Day: Make it a Longer Celebration ❤️

Offer promotions and events throughout the week, encouraging more customers to celebrate…
– Launch ‘Countdown to Valentine’s’ specials, featuring daily themed menus or cocktails
– Offer early bird discounts for bookings made during the week before, and have any menu specials available
– Host cooking classes or wine-tasting events to build excitement
– Create a special Family Valentine’s Dinner the weekend before, which the whole family can celebrate. Make sure the promotion is inclusive so that single parents and non-traditional families will feel welcome
– Introduce a ‘Month of Love‘ theme with weekly changing specials

Traditional Valentine’s Day Tactics with a Modern Twist

– Reinvent the classic set menu with interactive elements like tableside preparations
– Offer a ‘Build Your Own Valentine’s Experience’ package with customisable options
– Create a digital version of the traditional Valentine’s card for social media sharing
– Design ‘Family Love’ packages for parents dining with children
– Develop LGBTQ+-friendly marketing materials and events

Some Anti-Valentine’s Activities 💙

Offering singles a way to participate in the festivities without feeling left out, especially if you have a large venue with several spaces…
– Singles’ Speed Friending Night is a fun, light-hearted event where singles rotate through quick, friendly conversations to make new connections without the pressure of dating.
– Anti-Valentine’s Day Trivia Night – a humorous, team-based trivia night for singles to enjoy quirky questions about relationships, pop culture, and famous breakups
– Singles-Only Mixology Class – an interactive cocktail-making class where singles can learn to craft Valentine’s-themed drinks, socialise, and compete in fun challenges.

Menu Development for Valentine’s Day Marketing ❤️

– Introduce premium wine pairings and beer or cocktail flights
– Offer luxurious add-ons like truffle shavings or caviar
– Create shareable dessert platters designed for social media
– Develop a signature Valentine’s dish available only during the two-week period
– Collaborate with local chocolatiers or pastry chefs for exclusive desserts
– Introduce a limited-time ‘Chef’s Valentine’s Surprise’ menu

Valentine’s Day Marketing

Social Media Campaigns for Fine Dining and Casual Restaurants

– Run Instagram contests for best couple’s photo or most creative Valentine’s message – make sure diners know your Insta and social names and any relevant hashtags
– Create TikTok challenges featuring your Valentine’s specials, especially if you have a younger following
– Use Facebook and Instagram Stories for behind-the-scenes prep and staff stories
– Segment your list to target couples, singles, and families with tailored offers – if you haven’t done this before, now is the time! Even if you only manage to segment some, people appreciate when messages are tailored to their situation.
– Use countdown timers in emails to create urgency for reservations
– Send post-dining surveys with incentives for future visits
– Design a photo-worthy Valentine’s backdrop or installation
– Create visually stunning signature cocktails or desserts specifically for social sharing
– Provide props or themed accessories for diners to use in photos

Using Restaurant Apps and Online Booking Systems ❤️

– Implement a loyalty point boost for Valentine’s bookings made through your app
– Offer exclusive in-app Valentine’s menu reveals or early access to reservations
– Use push notifications to remind users of upcoming Valentine’s events – this may involve some advertising spend with your social accounts
– Offer ‘Valentine’s At Home’ catering packages, including beverage options
– Offer double loyalty points for Valentine’s bookings or purchases
– Create a tiered reward system for multiple visits during the two-week period
– Provide exclusive Valentine’s perks for top-tier loyalty members – something for free will be noticed and appreciated

Local Partnerships to Enhance Your Valentine’s Day marketing

– Partner with local wineries for exclusive Valentine’s wine selections – they may even do a special label and help you with bottle sales
– Collaborate with florists for table decorations and take-home bouquets
– Partner with hotels or nearby AirBnB operators for ‘Staycation’ packages, including dinner at your restaurant – a great opportunity to build local relationships.
– Collaborate with local spas for pre-dinner pampering experiences – this could be part of a gift pack

Analysing Your Valentine’s Day Results ❤️

– Track covers, average customer spend, and upsell success rates – what worked best?
– Check the popularity of menu items – did anything sell more or less than usual?
– Monitor social media engagement, hashtag usage, and user-generated content
– Evaluate sales of Valentine’s Day-specific packages and add-ons to assess profitability.
– Compare this year’s vs. last year’s revenue during the Valentine’s period to identify trends.
– Measure customer response rates through loyalty programs or repeat visits post-event.
– Assess email marketing open rates and click-through rates from Valentine’s promotions.
– Track online reviews and ratings to gauge customer satisfaction with the overall experience.

Check the other useful blog posts on the Foodie Coaches website…

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