How to Beat Shiny Object Syndrome in Your Restaurant
Shiny object syndrome keeps café, restaurant, bar and takeaway owners stuck on a loop. Here’s how to spot it, break it, and finally get free. ...more
Profit ,People
July 16, 2026•4 min read
How to reduce no-shows without upsetting customers
A no-show isn't a time problem in hospitality, it's a money problem. Tim Kummerfeld on the three costs of an empty table, and how to stop carrying them. ...more
Profit
July 09, 2026•4 min read
Should You Open a Restaurant With Your Spouse? (2026 Reality Check)
The two rules that decide whether a family café, restaurant, bar or takeaway business builds the relationship or destroys it. Read before you sign the lease. ...more
Hospitality
June 01, 2026•12 min read
Are Restaurant Loyalty Cards Worth It? (2026)
Why most café, restaurant, bar and takeaway loyalty programs lose money instead of building loyalty, and what to do instead to keep your regulars coming back. ...more
Hospitality
May 01, 2026•10 min read
How to Upsell in a Restaurant Without Being Pushy
How one café, restaurant, bar and takeaway operator added $35K a year from a single line. The three-step upsell system that doesn't feel like selling. ...more
Hospitality
April 01, 2026•11 min read
Real Hospitality Staff Incentives That Work in 2026
Visa gift cards and pizza Fridays aren't the answer. What actually retains café, restaurant, bar and takeaway staff in 2026, from operators who've done it. ...more
Hospitality
March 01, 2026•10 min read