Building a positive reputation doesn’t require a big budget, but creativity, authenticity, and consistent effort are essential. Most cafe and restaurant owners are the ‘main characters’ in their…
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Long weekends are when customers want to relax and celebrate. With planning, creative promotions, and a focus on profitability, this can be one of your most lucrative trading…
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Use International Women’s Day on 8th March to celebrate staff, customers and community – in 2025, it’s on a Saturday. Here are simple ways to mark the occasion…
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Celebrations and holidays are a great time to boost your online reviews by tapping into the good mood and holiday spirit – and there are opportunities to ask…
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It’s time to share the year’s restaurant highlights, one by one, on social media or all together in a blog or newsletter. This is a great way to…
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The formula for Average Customer Spend is easy: if your weekly sales are $20,000 and you serve 1000 customers, then ACS is Sales/Customers = $20 per person. It’s…
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